Retail Store Manager - The UPS Store Job at The UPS Store, Garden City, NY

  • The UPS Store
  • Garden City, NY

Job Description

Store Manager - The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $50,000-$55,000/year (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available
Join Our Team

Are you an experienced retail leader who's passionate about driving results, developing teams, and creating exceptional customer experiences? At The UPS Store , we're looking for a motivated and hands-on Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our retail locations -not a warehouse or corporate office. You'll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10 locations across Long Island, NY , including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.
What You'll Do
  • Oversee daily operations, ensuring a smooth and efficient store workflow
  • Recruit, train, schedule, and coach team members to achieve performance goals
  • Lead by example to deliver world-class customer service
  • Manage financial performance, including cost control, sales tracking, and P&L accountability
  • Prepare and submit weekly and monthly reports to ownership
  • Oversee inventory management, ordering, and vendor relationships
  • Execute local marketing initiatives to grow business and brand awareness
  • Ensure the store is clean, organized, and compliant with safety standards
  • Review and approve payroll and timesheets
  • Perform opening and closing duties and ensure operational readiness
Why You'll Love Working Here
  • Competitive salary with growth opportunities across 10 locations
  • Consistent hours - no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)
  • Paid training and continuous leadership development
  • Medical, dental, and vision insurance
  • Paid vacation, holidays, and sick time
  • 401(k) retirement plan with company match
  • Employee discounts on products and services
  • Uniforms provided and free parking
What We're Looking For
  • 5+ years of customer-facing retail management experience
  • Proven leadership and team-building skills
  • Experience with financial oversight and P&L management preferred
  • Strong communication, problem-solving, and organizational abilities
  • Advanced education or coursework preferred (college degree or tech school)
  • Proficiency in Microsoft Office, Adobe Suite, and POS systems
  • Reliable, professional, and goal-oriented
  • Available to work weekends as needed
  • Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000-$55,000 annually (based on experience)
Job Type: Full-time

We are an equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.

Job Tags

Full time, Work at office, Local area, Weekend work, Day shift, Afternoon shift, Weekday work

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